Find the most convenient ways to get in touch with our Sunderland teams by phone, post or social media.
Sunderland Royal Hospital
Sunderland Royal Hospital
Kayll Road
Sunderland
Tyne & Wear
SR4 7TP
Main switchboard: 0191 565 6256
Twitter: @STSFTrust
Sunderland Eye Infirmary
Sunderland Eye Infirmary
Queen Alexandra Road
Sunderland
Tyne and Wear
SR2 9HP
Main switchboard: 0191 565 6256
Children's Centre
Children's Centre
Durham Road
Sunderland
Tyne and Wear
SR3 4AG
Main switchboard: 0191 565 6256
Advice, compliments and complaints
Advice and Complaints Service (ACS).
B Floor
Sunderland Royal Hospital
Kayll Road
Sunderland
Tyne & Wear
SR4 7TP
0191 569 9855 or Freephone 0800 587 6513
stsft.adviceandcomplaints@nhs.net
Outpatient appointments
If you would like to cancel or change your outpatient appointment please call the relevant number below so your appointment can be re-arranged and your appointment slot offered to another patient. The offices are open:
- Monday to Thursday - 7.30 am to 7 pm
- Friday - 7.30 am to 6 pm
- Saturday - 8 am to 1 pm
For outpatient appointments at Sunderland Royal Hospital, Monkwearmouth Hospital and the Galleries Health Centre call: 0191 541 0101
For outpatient appointments at Sunderland Eye Infirmary call: 0191 565 6256 ext 49072
If your first outpatient appointment has been booked through the Choose and Book E-Referral system you can change your appointment online or by calling the e-Referral appointments line on 0345 608 8888 (Mon to Fri 8 am - 8 pm, Sat - Sun 8 am - 4 pm)
Other contacts
- Media enquiries: stsft.trustcomms@nhs.net
- To report possible fraud: fraud@chsft.nhs.uk
- Broken links or technical queries: stsft.trustcomms@nhs.net
- Invoice payment queries: stsft.ap@nhs.net
- External reference requests: stsft.hr.externalrefs@nhs.net
- Hospital Charity: stsft.charity@nhs.net
- All other enquiries: stsft.corporateaffairs@nhs.net
