Published on: 7 April 2020

In response to the COVID-19 pandemic and social distancing rules, patients who have an urgent eye problem and need to attend the Emergency Eye Department at Sunderland Eye Infirmary should now call a new 24/7 emergency number - 0191 5699952 - before arriving at the hospital.

Patients calling the new 24/7 emergency number at Sunderland Eye Infirmary will speak to a specialist who will carry out a telephone consultation and, if necessary, arrange for patients to be seen face-to-face.

This is for the protection of our patients and staff will avoid large numbers of people in our waiting room and reduce the amount of time patients need to spend in the Emergency Eye Department.  

Any emergency patients attending Sunderland Eye Infirmary will be asked to call the new 24/7 emergency number on arrival.  This is a temporary measure during the COVID-19 pandemic.

Thank you for your co-operation.