“Care from the beginning was outstanding, I was listened to, talked to and cared for along with my daughter which I can say I have not had anywhere else. Communication, standard of care and cleanliness were all amazing. Thank you Sunderland Royal.”

“I am still in this hospital now and can honestly say the treatment and service I have had is excellent. The staff work so hard and are professional at all times. The food is excellent with plenty choice and I've never been left to look after myself at anytime. The hospital ward is spotless and the cleaning team are happy and a pleasure to talk too. I think they have made a lot of changes with fantastic results and it's reflected in the patients comments. Overall a great result and well done south tyneside.”

“Excellent person-centred care and support, outstanding consultant. Very, very satisfied with whole experience.”

“I just want to thank the staff this evening that looked after my daughter. What an amazing group of staff thank you so much for being so kind to my daughter and to us you are such amazing hard working people my daughter is so grateful as are all of us, truly angels.  Thank you for your kindness.” 

“I saw the dietician today. He was extremely professional, informative and excellent communication. Please pass my thanks to him.”

“My father has been in and out of ward 7 and ward 2 over the past few months. He passed away on Christmas Day morning aged 94. I can’t fault the care of the nursing and ancillary staff plus the lovely physios. They kept him comfortable with care and dignity.” 

“Visiting the eye infirmary for further investigations following a routine eye checkup at my opticians was very worrying. However, I need not have worried; I have been in good hands. All the staff have been very friendly and have explained everything very clearly. So far I have had three visits and I have been put at ease every time, I am very great full for such a fabulous service.”

“I recently attended the endoscopy department at Sunderland Royal Hospital to have a colonoscopy. I just wanted to pass on my thanks to the staff who looked after me. The care I received was outstanding and they really did their best to reassure me and put me at ease during a procedure which is a little bit unpleasant.   I also wanted to mention the department has been rebuilt since I attended a few years ago. The new unit is fantastic, each patient had their own room with an ensuite, couldn't fault it. Well done to all the staff and keep up the fantastic work.”