Wearing a face mask protects you, our patients and our staff from COVID-19, flu and other illnesses. We encourage you to wear a face mask at all times when you come into our hospitals buildings or community clinics. If you don't have a face mask please let us know and we will provide you with one.

If you are visiting one of our 'higher risk' clinical areas, such as our wards and units which look after patients with cancer, blood or bone marrow disorders and kidney diseases, you will still be asked to wear a face mask. This is to protect our more vulnerable patients. Please also be considerate in waiting areas where there are more vulnerable patients and wear a face mask if you are asked to do so.

We work really hard to maintain robust infection, prevention and control measures to keep our patients, staff and visitors safe. Please don’t visit if you feel unwell or if anyone in your household has tested positive for COVID-19.

If you are asked to wear any other personal protective equipment, please don't be offended and be kind to our staff who are just trying to keep everyone safe and well.

Please also note that we may have to occasionally suspend visiting in certain areas due to outbreaks. Please speak to the ward teams if you have any questions or concerns.

Visitor guidance

We still encourage you to wear a face mask when you visit.  This helps keep everyone safe.  There are face masks available at our main entrances.

Please DON'T visit if:

  • you have a cough, cold or flu like symptoms 
  • you have had sickness or diarrhoea in the past 2 days 48 hours 
  • you have tested positive for COVID-19 in the past 7 days 

Please note - there may be times when we need to suspend visiting in certain areas.  This is when we have an infection outbreak.  Please respect our staff if we need to do this.  We work hard to keep everyone safe.

Adult inpatient wards

  • Patients can have 2 visitors at any one time.
  • Visitors can stay for up to one hour only.
  • Visiting times are 3pm to 4pm or 6.30pm – 7.30pm every day.
  • If you need to visit at any other time, you need to ask the Ward Manager first.
  • If you want to bring any children under 12, please ask the Ward Manager first.

COVID-19 wards

  • If you want to visit a loved one on one of our COVID-19 wards, you do so at your own risk.
  • You will need to wear a facemask and other PPE.
  • The above rules still apply.

Please do not visit if you have symptoms of COVID-19 or have tested positive.

Maternity

  • We allow 2 birthing partners to support you while you are having your baby.  Only 1 birthing partner can stay for the whole time.
  • We allow 2 visitors at any one time after you have had your baby.  You can also bring children to meet their new sibling.
  • You can visit at any time.
  • You can bring people with you to your scans and appointments. 

Children’s wards

  • Patients can have 2 visitors at any one time.
  • If you want to bring any children under 12, please ask the Ward Manager first.
  • You can visit at any time.

Neonatal unit

  • Both parents can stay 24/7.  
  • You can also bring children to meet their new sibling at any time.
  • We only allow 2 people per cot at any one time.
  • If you would like other people to visit, they must be over 16 years old.  They must visit at certain times. The ward team will let you know about this.

End of life care

  • We know there will be times when we need to change the visiting rules.  We want to support you and your loved one at the end of life.  Please just speak to the Ward Manager.

Carer passport

  • It can be difficult when someone you care for has to go into hospital.  We support and encourage you to be as involved as you want to be. You can stay longer and outside of the normal visiting hours. Please ask the Ward Manager about our Carer Passport.  This helps to identify you as a carer. 

Other areas 

  • Special arrangements will stay in place in certain parts of the hospital (for example critical care).  Please talk to the nurse in charge. 

Sending Love

  • This service helps you to stay connected with loved ones who are in hospital. It allows you to send a written message or a photograph.  We hand deliver your messages to your loved one to help you stay in touch. Click here for more information.