We have eased some of our current restrictions around visiting to enable you to see loved ones and friends safely while they are being cared for in our hospitals. Please see information on visiting below and the measures we need you to take to protect yourself, our patients and our staff. Thank you for your support and co-operation.
Please note that all visitors MUST have received both doses of the COVID-19 vaccine and have taken a COVID-19 home test before visiting. We care for some of the sickest and most vulnerable people in our community and these restriction are in place to minimise the risk of COVID-19 to our patients and staff.
If you have any questions, or are medically unable to receive the COVID-19 vaccine please speak to the nurse in charge.
Adult inpatient wards
Children’s wards and neonatal
Emergency Assessment Units
We recognise there will be exceptional circumstances (for example patients who have dementia, delirium, learning disabilities and those patients receiving end of life care). Visiting options should be discussed with the nurse in charge.
Important information for all visitors (PLEASE READ)
Please note that our restaurants are currently closed to the public.
Information for Carers / Professional Support Workers
We recognise that in some situations carers may need to visit for longer periods of time and outside of normal visiting hours. Involving carers in a patient’s care is always encouraged so please speak to the nurse in charge who can arrange for you to provide additional support. Carers should be part of the same household or support the patient in a professional capacity and should have received both doses of the COVID-19 vaccine (unless medically unable to receive the vaccine).
Important information for Carers
A coronavirus is a type of virus. As a group, coronaviruses are common across the world. Coronavirus (COVID-19) is a new strain of coronavirus first identified in Wuhan City, China in December 2019.
The most common symptoms of COVID-19 are a high temperature, loss or change to sense of smell and taste and a new, continuous cough. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell.
Most people recover from the disease without needing special treatment.
Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness.
Find out the latest information about symptoms here.
There are things you can do to help stop germs like COVID-19 spreading:
The best way to protect yourself from infections like COVID-19 is to regularly wash your hands with soap and water for at least 20 seconds each time. If soap or water isn’t available and your hands are visibly clean, then sanitiser gel can be used. But proper hand washing is the most effective method and this should be your first choice.
Our safety measures will remain in place for the forseeable future and you must wear a face mask or face covering when you attend our hospital or community clinics.
This is in line with national guidance that face coverings could help reduce the spread of COVID-19 from those suffering from the virus but not showing symptoms.
Face masks / face coverings should cover the mouth and nose.
More information can be found here.
Yes. Our hospitals are open as normal and we would ask that you continue to attend your appointments unless instructed otherwise.
We have robust infection, prevention and control measures in place to keep our patients and staff safe. If you have any concerns about your appointment or coming into to our buildings, please contact us so we can discuss them with you.
Children’s wards and neonatal
Patients can be reassured that their safety is our top priority and plans are in place across the Trust to safely care for any patients who are admitted to hospital and test positive for COVID-19.
Testing for COVID-19 is carried out in line with strict regulations and we have robust infection prevention and control procedures in place to protect our patients and staff.
If you're coming in for planned care or diagnostic tests, click here for more information.
Find out more about the changes to dental services in England from the 8th June below:
How to contact a dentist
Changes to dental services
What to expect
When someone dies, the death must be registered this must be in the district where it occurred. Patients who die in Sunderland Royal Hospital must be registered at Sunderland Civic Centre. Due to COVID 19 restrictions a number of changes to this process are now in place.
Following the death you will not be given any paper work (Medical Certificate of Cause of Death)in order to register the death. This process is now managed electronically by the bereavement office team.
Once the information has been received by the bereavement office, a member of the team will contact you and make arrangements with you to collect any personal belongings and valuable of the deceased. They will also advise you of the contact details of the civic centre to make an appointment to register the death.
Registration of the death will take place over the telephone with a registrar from the civic centre. If you have any further questions about this process please don’t hesitate to contact us on:
Sunderland Royal Hospital Bereavement office Telephone:0191 5699124
Sunderland Civic Centre Telephone 0191 5205553
When someone dies, the death must be registered this must be in the district where it occurred.
Patients who die in South Tyneside District Hospital the death must be registered at South Shields Registry Office. Due to COVID 19 restrictions a number of changes to this process are now in place.
Following the death you will not be given any paper work (Medical Certificate of Cause of Death) in order to register the death. This process is now managed by Patient Welfare team.
Staff on all Wards should inform the next of kin to contact the Patient Welfare Office after 10.00am where there contact details will be taken. Once the paperwork has been received by Patient Welfare, a member of the team will contact you and make arrangements with you to collect any personal belongings and valuable of the deceased. They will also advise you of the contact details of the Registry Office to make an appointment to register the death.
Registration of the death will take place over the telephone with a registrar from the Registry Office.
Useful contact numbers:
Patient Welfare: 0191 2024005
South Shields Registry Office: 0191 4246357