South Tyneside District Hospital provides acute hospital services in South Tyneside and a wide range of community health services across South Tyneside, Sunderland and Gateshead. You can find us in South Shields, between Newcastle upon Tyne and Sunderland.
We are also proud to announce that we have also been selected as one of the Top 40 Hospitals in the country, by the independent benchmarking company CHKS, for the seventh time in the last eight years!
We provide a full range of general secondary care hospital services including cancer services, specialised medicine, rehabilitation and older people's, children's and women's services. We also provide community services across six streams of care – Planned Care, Children and Families, Palliative Care, Intermediate Care, Mental Health and Learning Disabilities and Urgent Care.
Directions and transport
South Tyneside District Hospital,
Tyne and Wear
Tel 0191 404 1000 (Main Switchboard)
Fax 0191 427 9908 (Harton Wing admin)
If you are travelling here by bus, there are two bus stops on Harton Lane.
The following buses are accessible from these stops: 10,11,12,13,14,526,528,533,544 and X50.
If you have any questions or queries about the service, you can call the below numbers:
Traveline public transport: 0871 200 22 33 or North East minicom: 0870 241 2216
We also provide a free onsite shuttle bus service, for more information please call: 0871 200 2233 or minicom 0870 241 2216.
Nexus Travel Info Centre is available in the Foyer of the Hospital, where you can receive local timetables and frequencies of the ferry, Metro and bus operators serving the Hospital.
You can also plan your bus journey here: http://jplanner.travelinenortheast.info/
The nearest Metro station to the hospital is Tyne Dock.
At South Tyneside District Hospital we operate a paid car-parking system to keep our cark parks secure. If you are travelling by car, we advise you to allow plenty of time to find a parking space, as spaces aren’t always guaranteed. Parking for staff, patients and visitors is marked at various car parks on site. If you are a patient or visitor, we ask that you please refrain from parking in staff only areas.
Cycle maps South Tyneside can be found at the following link: https://www.southtyneside.gov.uk/article/38169/Cycling
Folding bikes are allowed on the Metro at any time if fully folded.
Non-folding bikes can be taken on the Metro between Gateshead Stadium-South Shields/South Hylton (which includes Tyne Dock) Monday to Friday 10am-3pm, then after 7pm, and anytime at weekends. Each Metrocar has space for one non-folding bike located near the perch seat. The space is also used by wheelchair users and customers with pushchairs. Those users have priority.
Cycle Racks are provided on site.
Using an Older Person's Concession Travel Pass
Older person's concession travel passes are not usually valid before 9.30 am. However, if you do have an appointment in the morning and need to travel before 9.30 am, you are able to use earlier buses as long as you show your hospital appointment card or letter to the driver.
Up to 20 minutes - Free
Up to 1 hour - £2.00
Up to 2 hours - £3.00
Up to 4 hours - £4.50
Up to 24 hours - £8.00
Weekly pass - £10.00
Blue badge holders
All disabled badge holders must be registered on our system, in order to avoid being issued with a parking charge notice. If you park on site or wish to park on site and you have not registered your details you can:
- Telephone our General Office at South Tyneside District Hospital on 0191 404 1094 (extension 1094)
- Enter your details into a small machine on Ingham Wing Reception
- Register your blue badge directly with Parking Eye on line
By entering your details you will be registered to park at: South Tyneside District Hospital, Palmer Community Hospital and Clarendon
Please note: if you use more than one vehicle, please register each vehicle.
How to pay
In order to improve your experience, we have upgraded our payment kiosks. At the end of your stay please visit one of the kiosks and follow the on-screen instructions. Once you have confirmed your vehicle registration the machine will display how much you need to pay.
We have also introduced new signage across the South Tyneside District Hospital site to assist all drivers. The Parking Kiosks are located in the following areas:
- Ingham Wing Reception
- Maternity (outside of the main door)
- Maternity (adjacent to the lifts)
- Outpatients’ Department
- Emergency Care Centre Reception
You can pay when leaving the hospital at any of the kiosks. They take cash and card payments and also gives change. You will need to supply your full, correct vehicle registration. Paybyphone is also available. You can download the app or visit paybyphone.co.uk; text REG and your registration to 65565 or call and follow instructions 0330 400 7275 Location: 88539.
The ParkingEye Helpline number is 0333 1235 990 and is available 09.00 am – 5.00 pm Monday to Friday.
Long Stay Inpatients
If you are a relative or visitor of long stay inpatients, you can purchase reduced parking from the General Office at South Tyneside District Hospital. The contact telephone number for the General Office is 0191 4041094 and our office is open 9.00 am – 4.00 pm Monday to Friday.
The cost of reduced parking is £3.00 per day and this should be authorised by a nurse manager.
There is also an option to purchase a weekly discounted parking ticket at £10.00 per week.
Parking Charge Notice (PCN)
Cars not parked in an authorised bay or parked without paying the correct tariff or permit will be issued with a PCN. There is a facility to pay your parking fees on exit from the car park.
Car parking is monitored using the ParkingEye system. It utilises number plate recognition technology to capture the number plates of all vehicles entering and exiting our Trust sites.
Photographic evidence is then coupled with the timing of the vehicles within the car parks, as well as any payments made using the pay machines or Pay by Phone services, resulting in an accurate picture of car park usage. Parking charges are generated and issued to those motorists parked inappropriately or who are in breach of terms and conditions, such as non-payment.