SouthTynesidehospital5_720x405.jpgSouth Tyneside District Hospital provides acute hospital services in South Tyneside and a wide range of community health services across South Tyneside, Sunderland and Gateshead. You can find us in South Shields, between Newcastle upon Tyne and Sunderland.

 

Directions and transport

Address: South Tyneside District Hospital, Harton Lane, South Shields, Tyne and Wear, NE34 0PL.

Tel 0191 404 1000 (Main Switchboard)
Fax 0191 427 9908 (Harton Wing admin)
Email: stsft.trustcomms@nhs.net


Getting Here


By Bus

If you are travelling here by bus, there are two bus stops on Harton Lane.

The following buses are accessible from these stops: 10,11,12,13,14,526,528,533,544 and X50.

We advise that you plan your bus journey using the latest information here: http://jplanner.travelinenortheast.info/

If you're travelling between South Tyneside and Sunderland, you can find out more handy info here.


If you have any questions or queries about the service, you can call the below numbers:

Traveline public transport: 0871 200 22 33 or North East minicom: 0870 241 2216

Nexus Travel Info Centre is available in the Foyer of the Hospital, where you can receive local timetables and frequencies of the ferry, Metro and bus operators serving the Hospital.
 


By Metro

The nearest Metro station to the hospital is Tyne Dock.


By Car

At South Tyneside District Hospital we operate a pay on exit car-parking system to keep our cark parks secure. If you are travelling by car, we advise you to allow plenty of time to find a parking space, as spaces aren’t always guaranteed. Parking for staff, patients and visitors is marked at various car parks on site. If you are a patient or visitor, we ask that you please refrain from parking in staff only areas.  

 

By Bike

Cycle maps South Tyneside can be found at the following link: https://www.southtyneside.gov.uk/article/38169/Cycling

Folding bikes are allowed on the Metro at any time if fully folded.

Non-folding bikes can be taken on the Metro between Gateshead Stadium-South Shields/South Hylton (which includes Tyne Dock) Monday to Friday 10am-3pm, then after 7pm, and anytime at weekends. Each Metrocar has space for one non-folding bike located near the perch seat. The space is also used by wheelchair users and customers with pushchairs. Those users have priority.

Cycle Racks are provided on site.


Using an Older Person's Concession Travel Pass

Older person's concession travel passes are not usually valid before 9.30 am. However, if you do have an appointment in the morning and need to travel before 9.30 am, you are able to use earlier buses as long as you show your hospital appointment card or letter to the driver.

Car parking

Parking charges

Up to 20 minutes - Free
Up to 1 hour - £2.00
Up to 2 hours - £3.00
Up to 4 hours - £4.50
Up to 24 hours - £8.00
Weekly pass - £10.00


Blue badge holders

All disabled badge holders must be registered on our system, in order to avoid being issued with a parking charge notice. If you park on site or wish to park on site and you have not registered your details you can:

  • Telephone our General Office at South Tyneside District Hospital on 0191 404 1094 (extension 1094)
  • Enter your details into a small machine on Ingham Wing Reception
  • Register your blue badge directly with Parking Eye on line

By entering your details you will be registered to park at: South Tyneside District Hospital, Palmer Community Hospital and Clarendon

Please note: if you use more than one vehicle, please register each vehicle.


How to pay

In order to improve your experience, we have upgraded our payment kiosks. At the end of your stay please visit one of the kiosks and follow the on-screen instructions. Once you have confirmed your vehicle registration the machine will display how much you need to pay.

We have also introduced new signage across the South Tyneside District Hospital site to assist all drivers. The Parking Kiosks are located in the following areas:

  • Ingham Wing Reception
  • Maternity (outside of the main door)
  • Maternity (adjacent to the lifts)
  • Outpatients’ Department
  • Emergency Care Centre Reception


You can pay when leaving the hospital at any of the kiosks.  They take cash and card payments and also gives change. You will need to supply your full, correct vehicle registration. Paybyphone is also available.  You can download the app or visit paybyphone.co.uk; text REG and your registration to 65565 or call and follow instructions 0330 400 7275 Location: 83986

The ParkingEye Helpline number is 0333 1235 990 and is available 09.00am – 5.00pm Monday to Friday.


Long Stay Inpatients

If you are a relative or visitor of long stay inpatients, you can purchase reduced parking from the General Office at South Tyneside District Hospital. The contact telephone number for the General Office is 0191 4041094 and our office is open 9.00am – 4.00pm Monday to Friday.

The cost of reduced parking is £3.00 per day and this should be authorised by a nurse manager.

There is also an option to purchase a weekly discounted parking ticket at £10.00 per week.


Parking Charge Notice (PCN)

Cars not parked in an authorised bay or parked without paying the correct tariff or permit will be issued with a PCN. There is a facility to pay your parking fees on exit from the car park.


ParkingEye

Car parking is monitored using the ParkingEye system. It utilises number plate recognition technology to capture the number plates of all vehicles entering and exiting our Trust sites.

Photographic evidence is then coupled with the timing of the vehicles within the car parks, as well as any payments made using the pay machines or Pay by Phone services, resulting in an accurate picture of car park usage. Parking charges are generated and issued to those motorists parked inappropriately or who are in breach of terms and conditions, such as non-payment.