STS Charity is the dedicated charity of South Tyneside and Sunderland NHS Foundation Trust and registered under the Charity Commission in England and Wales as South Tyneside and Sunderland NHS Foundation Trust Charitable Funds (charity number 1052366). We exist to support the Trust to deliver the very best services for patients, carers and families by raising funds for things that cannot be covered by normal NHS sources.

We want to be open and transparent about how we use your personal information. This can be anything that identifies you and relates to a living person.

STS Charity ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and protect your personal data when you interact with us, whether through our website, events, or other services.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, address, email address, phone number.
  • Financial Information: Payment details, donation history.
  • Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal data to:

  • Provide you with information, products, or services that you request from us.
  • Process donations and manage our relationship with donors.
  • Improve our website and services.
  • Communicate with you about our activities, events, and fundraising efforts.
  • Comply with legal obligations.

3. Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where you have given consent.
  • Where we need to perform a contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

4. Data Sharing

We may share your personal data with:

  • Service providers who assist us with our operations.
  • Regulatory authorities and law enforcement agencies where required by law.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our organisation or our assets.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Changes to this policy

We reserve the right for us to change the policy as required.

8. Cookies

Cookies are small text files that are placed on your devices by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Our website may contain links to other sites. We cannot be held responsible for the privacy practices of other such sites. Please do not assume that other sites abide by our privacy standards. 

9. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Withdraw consent.

10. Contact Us

If you have any questions about this Privacy Notice or our data protection practices, please contact us at:

Post

STS Charity Office, Trust Headquarters, Sunderland Royal Hospital, Kayll Road, Sunderland, Tyne and Wear, SR4 7TP

Telephone

0191 5656256

Email

stsft.charity@nhs.net

11. Making a complaint

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details above.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint