Visitor guidance
Adult inpatient wards
The Trust's aim is to adopt a person-centred approach to visiting and where possible for this to be open and not restrictive.
All patient wards and department areas have moved to open visiting between the hours of 11am and 8pm. Only two visitors per patient will be allowed at any one time.
Please note - there may be times when we need to restrict visiting. Please continue to support our staff and patients in maintaining safety, and follow any restrictions or exclusions.
Maternity
We allow 2 birthing partners to support you while you are having your baby. Only 1 birthing partner can stay for the whole time.
We allow 2 adult visitors at any one time after you have had your baby.
You can visit at any time.
You can bring people with you to your scans and appointments.
Children’s wards
Patients can have 2 adult visitors at any one time.
You can visit at any time.
Neonatal unit
Both parents can stay 24/7.
We only allow 2 adults per cot at any one time.
End of life care
We know there will be times when we need to change the visiting rules. We want to support you and your loved one at the end of life. Please just speak to the Ward Manager.
Carer passport
It can be difficult when someone you care for has to go into hospital. We support and encourage you to be as involved as you want to be. You can stay longer and outside of the normal visiting hours. Please ask the Ward Manager about our Carer Passport. This helps to identify you as a carer.
Other areas
Special arrangements will stay in place in certain parts of the hospital (for example critical care). Please talk to the nurse in charge.
Restricted visiting
Restricted visiting is currently in place on ward B28 at Sunderland Royal Hospital. Please click the link for further information - B28 Visiting
Food related info for visitors
- The ward fridge can be used for food that patients bring from home. This food must be pre-packed, ready to eat and meant to be eaten cold.
- Food should be eaten within 24 hours or by the date shown on the label. After that, it will be thrown away.
- Food brought in by visitors or carers cannot be reheated.
- We ask people not to order fast food or takeaways. These meals can have different ingredients and may not be safe for everyone.
- Some foods can cause allergic reactions. If food is not handled the right way, it can be a health risk to patients and staff. That’s why we have strict rules.
- Visitors should not eat in patient areas.
- Alcohol is not allowed anywhere on Trust property.
