Wearing a face mask protects you, our patients and our staff from COVID-19, flu and other illnesses. We encourage you to wear a face mask at all times when you come into our hospitals buildings or community clinics. If you don't have a face mask please let us know and we will provide you with one.

If you are visiting one of our 'higher risk' clinical areas, such as our wards and units which look after patients with cancer, blood or bone marrow disorders and kidney diseases, you will still be asked to wear a face mask. This is to protect our more vulnerable patients. Please also be considerate in waiting areas where there are more vulnerable patients and wear a face mask if you are asked to do so.

We work really hard to maintain robust infection, prevention and control measures to keep our patients, staff and visitors safe. Please don’t visit if you feel unwell or if anyone in your household has tested positive for COVID-19.

If you are asked to wear any other personal protective equipment, please don't be offended and be kind to our staff who are just trying to keep everyone safe and well.

Please also note that we may have to occasionally suspend visiting in certain areas due to outbreaks. Please speak to the ward teams if you have any questions or concerns.

Visitor guidance

Adult inpatient wards

  • Every patient is allowed two named visitors per day (subject to appointment availability).
  • All visits must be booked in advance via our wards. Direct telephone numbers for our wards can be found here. Please only ring to book after 10am.
  • Visitors are not allowed on our COVID-19 wards except in exceptional circumstances, such as end of life or for essential care. Please talk to the nurse in charge.
  • Children (under 16 years of age) are not permitted on the wards at this time.

Children’s wards and neonatal

  • Both parents / carers are welcome to stay with their child on our children’s wards. There are no time restrictions.
  • Children (siblings etc) are not permitted on the wards at this time.
  • Both parents / carers are welcome to stay with their babies in our neonatal unit. There are no time restrictions.

Emergency Departments / Urgent Care

  • Patients can be accompanied by one other person.
  • Two parents / carers can accompany children under the age of 16 years old.


  • Mums-to-be are welcome to have:
    • one partner / support person with them to all scans, antenatal clinics and antenatal day unit appointments.
    • two birthing partners during labour and delivery. Please note – only one birthing partner / support person will be able to stay with you for the duration of your time in delivery suite.
    • two visitors on our postnatal ward (this can include a sibling).

Exceptional circumstances

  • We recognise there will be exceptional circumstances (for example patients who have dementia, delirium and learning disabilities and patients receiving end of life care). Options for supporting patients outside of visiting appointments should be discussed with the nurse in charge.
  • We also recognise that in some situations carers may need to visit for longer periods of time and outside of normal visiting hours. Involving carers in a patient’s care is always encouraged so please speak to the nurse in charge who can arrange for you to provide additional support.

Sending Love

Our 'Sending Love' service helps you to stay connected with your loved ones in hospital. It allows you to send a written message / letter / photographs to a loved one while they are a patient in one of our hospitals. We will then hand deliver your messages to your loved one to help you stay in touch. Click here for more information.