We operate a pay on exit system across our Trust sites using number plate recognition technology. Car parking spaces are limited. We would recommend that you leave yourself plenty of time to find a parking space especially on our hospital sites.

We have dedicated parking areas for patients and visitors. You are welcome to park in any spaces that are not signposted as permit holder or staff only. We also have drop off / pick up  areas where you can park for up to 20 minutes free of charge.

Parking charges

Up to 20 minutes - Free
Up to 1 hour - £2.00
Up to 2 hours - £3.00
Up to 4 hours - £4.50
Up to 24 hours - £8.00
Weekly pass - £10.00

Blue Badge Holders

Car parking is free if you have a blue badge. There are car parking spaces reserved for blue badge holders on our Hospital Sites. To park for free you must register your details. Once registered you can park on any of the Trust sites free of charge.

You can register your blue badge details by:

  • Filling out the Blue Badge Holder Parking Registration Form here.

  • Contacting Parking Eye on 03331235991.

  • Using one of the dedicated telephone facilities at Sunderland Royal Hospital. They are situated in the main hospital entrances.

  • Entering your details into a small machine at Ingham Wing Reception at South Tyneside District Hospital. Or the reception at Palmers Hospital Jarrow.

If you use more than one vehicle, please register each one.

Please ensure that your details are registered with us when you park at one of our Trust sites. Or you could receive a parking charge notice (PCN).

Paediatric Stay Car Parking Exemption Form

You are eligible for free parking at Sunderland Royal Hospital:

If you are a parent or guardian of a child or young person under 18 and they have been admitted to hospital overnight.

Parking is free between the hours of 7.30pm and 8am whilst visiting your child.

Frequent attenders - claiming free parking

If you attend outpatient appointments regularly, you can apply for free parking if you meet the following criteria:

  • You have attended three or more outpatient appointments in one month. For the last three months or more.  

So for example:

If you attended three or more appointments in June, July and August. You would qualify for free parking. 

If you attend regular hospital appointments you are sometimes referred to as a frequent attender.


How do I claim free parking?

You can claim the money back for your parking if you meet the criteria above. You will need to complete a form (click here) detailing the dates and times when you attended your appointments. You must also provide us with receipts to prove that you have paid for parking.

Once you have completed the form you should bring it any of the locations below. The team will help you with your claim.

• Sunderland Royal Hospital main reception.

• Sunderland Eye Infirmary main reception.

• South Tyneside District Hospital general office.

How to pay

We operate a pay on exit system. When you are ready to leave, you can pay at one of our payment machines located near to our main entrances. Or, you can use the Pay by Phone system (you will find instructions on how to set this up on signs throughout our car parks). All machines takes cash or card.

If you need any help locating a payment machine or using the Pay by Phone system, please speak to one of our reception team.

At the payment machines you need to enter your registration details. You then pay for the time that you have parked. If you enter the wrong details, or need help to pay, speak to a member of our reception team. You do not need a receipt to exit the car park.

Parking Charge Notices (PCN)

We appreciate that our car parks can get very busy and it can sometimes take a while to find a parking space. Parking charge notices will be issued to anyone who does not pay for their parking.

We ask that you:

  • Pay the correct charge for your parking before you leave the car park. There are payment machines or you can use the Pay by Phone system.

  • Park within allocated bays. Please do not park on:

  • Double lines.

  • Grass verges.

  • Restricted parking areas, such as those reserved for Blue Badge or permit holders.

  • Do not park in any way that blocks main entrances, ambulance bays or other vehicle.

If you feel that you have received a parking charge fine unfairly, you can appeal direct to Parking Eye. You will need the details on your parking charge notice.

Parking Eye

The Parking Eye system uses number plate recognition technology. It captures the number plates of all vehicle entering and exiting our Trust car parks. The system also monitors the timings of vehicles coming in and out of our Trust car parks. Parking fees should be paid using the pay machines or pay by phone system.