We want you to have a good experience accessing our services and have the following help and support in place including:
Our dedicated Learning Disability Nurses that you can contact before you come into hospital:
South Tyneside - Pauline Henry, 0191 2832583/07717586241/0191 4041000 ext 4776 Monday to Friday 8:30am-5pm
Sunderland - Jayne Miller, 07989 446998
A care passport for you and a family member / carer to complete.
Easy to read patient information leaflets (click here)
Our Acute Liaison Nurses across South Tyneside and Sunderland provide extra support to people with learning disabilities when they come to hospital.
South Tyneside ALS
Your care passport looks like this
You can download the care passport from the Sunderland Action for Health website (click here).
If you don’t already have one we can give you a care passport when you are admitted to hospital.
Click here to find out more
We like to hear from patients and understand what you think about our services.
You can tell us:
If you have any issues, or want to talk to us about one of our services, it’s usually best to ask to speak to the nurse in charge so we can solve things straight away.
We also have an advice and complaints department who are always happy to help.
You can contact the team in any of the following ways:
You can also come in and see us. We are based at Sunderland Royal Hospital on B floor, just along from the main hospital entrance on Kayll Road (opposite the main lifts).
Learning Disability Matters for Families’ WebApp
Community Learning Disability Team - Telephone 0191 2832583
Your Voice Counts Advocacy Service - Telephone 0191 4786472
Mencap 0191 4870444
Sunderland Action for Health
Sunderland People First