Our Call4Concern service is led by our Critical Care Outreach Team.

If you are concerned about a patient's condition, you can contact them and ask they carry out a check.

You can contact the Call4Concern service if all three of the following apply:

  • You are an adult (over 18) receiving care on one of our hospital wards or are a relative, friend or carer of an inpatient
  • You have genuine concerns that your condition is getting worse or a loved one seems to be unexpectedly deteriorating
  • You have raised your concerns with the ward nurses and doctors, but feel that they are not being addressed or recognised properly

For those with concerns about a patient being cared for in Sunderland Royal Hospital, ring 0191 569 9199 
For those in South Tyneside District Hospital call 0191 404 1195

Messages can be left for an Outreach Nurse Practitioner, who will then respond to the enquiry.