What is personalised care?

Personalised care represents a new relationship between people, professionals and the health and care system. It provides a positive shift in power and decision making that enables people to have a voice, to be heard and be connected to each other and their communities.
Making care personalised aims to support people with cancer to make decisions about their care based on what matters most to them, through identification of their concerns and goal setting, which is facilitated by the professionals involved in their care.

Please click here to watch a short animation explaining personalised care.

Holistic Needs Assessment (HNA)

A Holistic Needs Assessment (HNA) is a tool used by your cancer team to identify your needs and concerns, this will help your team to develop a care and support plan that is personal to you. You can ask for a holistic needs assessment at any point throughout your cancer care, as your needs and concerns will often change. 

Please click here to see a short animation about HNA

Your HNA can be shared with all of the health care professionals involved in your care, including those that may be based in the community to work together to help you. 

End of Treatment Summary 

The End of Treatment Summary is a clinical summary about your cancer and the treatment that you have had. It is a useful document for you to keep and to share with any health professional that may be involved in your ongoing care. 

For some people, the end of treatment means they are not likely to need any more cancer treatment. For other people, treatment is about managing the cancer over a long period of time. Towards the end of your treatment, you will have a discussion with someone from your cancer team about your ongoing care and follow up when your treatment has ended. 


A Cancer Care review

A Cancer Care Review is a conversation between you and your GP or Practice Nurse about your cancer journey. It is essential to personalised care and helps you talk about your cancer experience and concerns. It will also enable your GP to arrange any further support that you may need in the community.


Stratified Follow up

Personalised Stratified Follow Up (PSFU) is a way of adapting care to your needs after cancer treatment. This will also include how you are managed when your treatment has come to an end. Some patients follow up will be led by their clinical team and they will be invited to attend appointments in clinic or over the telephone. This is often when you need to be examined following treatment or when you are taking part in a clinical trial. 

Supported self-management

Supported self-management is an approach whereby you and the clinical team manages your routine follow up appointments outside of a hospital setting until such point where you are discharged back to the care of your GP.  The clinical team will monitor your test results at a distance via a specialised computer system and call you back into hospital if they feel you need further tests or investigations.  

This is an opportunity for you to proactively manage your own physical health and mental well-being and you will be given information/ resources which will sign-post you to gain access of the support you need.