Gateshead Equipment Services

Gateshead Equipment Services (GES) provides disability equipment and assessments for people who are ordinarily resident in Gateshead or who are registered with a Gateshead GP.

Referrals for assessments are received into the service from Adult Social Care Direct, Community Based Services staff at Gateshead Council and through Healthcare professionals.

Referrals may be made by Health and Social Care professionals who hold a GES Personal Identification Number (PIN). Referrals can also be received from NHS organisations, out of the area, where residents of Gateshead have chosen these organisations as their preferred provider of treatment.

The aims of the service are to:

  • Prevent unnecessary admission to hospital and to facilitate and support discharge to preferred place of residence/care
  • Promote independence and self-care
  • Support carers, treating and caring for people in a safe environment and protecting them from avoidable harm and ensuring that people have a positive experience of care

Gateshead Equipment Services recycles and redistributes around £2.6m worth of equipment every year. If you have equipment that is no longer required please contact us to arrange free collection.

Contact Us

Call 0191 497 1599
Email providing details of items to be collected and a contact number for us to arrange collection. If you prefer you can drop off equipment to our warehouse in Team Valley Monday to Friday 8.30am - 4:30pm

Finding Us

Gateshead Equipment Services is based at:
Unit 2
Queens Park
Queensway North
Team Valley Trading Estate
NE11 0QD

Our Team

Specialist Occupational Therapist: Janet Tulip: 0191 497 1599

Clinical Lead: Mark Evans: 0191 497 1599 

Matron: Clare Anderson: 0191 283 1916

Business Manager: David Newell: 0191 283 1432

The Gateshead Wheelchair Service

The Gateshead Wheelchair Service provides manual and powered wheelchairs, buggies and specialist seating services to children and adults with mobility problems.

The overall aim of the service is to increase an individual’s mobility, independence and quality of life.
At the wheelchair assessment an individual’s lifestyle needs are taken into consideration along with their medical conditions and the most appropriate equipment for their needs is provided.

If an individual wishes to choose an alternative wheelchair, we offer a voucher scheme, to enable them to purchase a wheelchair of their choice.

Wheelchairs provided by the service are maintained and repaired by Ross Care.

Who is the service for?

The service is for children and adults who are registered with a Gateshead GP who have a permanent disability affecting their mobility.

The Wheelchair service is not suitable for people who require outdoor-only powered mobility, or those who are living in a nursing home / residential home and require a wheelchair for transit use only.


We accept referrals from GPs and other health or social care professionals. Patients already known to the service are able to re-refer themselves via phone, post or email.

Following a referral, we will notify you of your appointment by letter or telephone. If the date and/or time is not convenient, please contact us and we will rearrange it for a more suitable time.

Patients’ relatives, carers or therapists are very welcome to attend the clinic as this is often useful when patients find it difficult to communicate.

Contact Us

Telephone: 0191 497 1599, Option 2.
Email:  ​​​ ​ ​

For repairs please contact Ross Care on 0191 4155151

Finding Us

Address: Gateshead Wheelchair Service, Gateshead Equipment Services, Queens Park, Queensway North, Team Valley Trading Estate, Gateshead. NE11 0QD

Our Team

Occupational Therapist: Shannen Donaghey: 0191 497 1599 option 2 

Matron: Clare Anderson 0191 283 1916

Business Manager: David Newell 0191 283 1432

Other Services

South Tyneside Equipment Services - "Living Better Lives" 



South Tyneside Wheelchair Service 

Tel: 0191 404 1097



Sunderland Equipment Services - "Independent Living Centre" 



Sunderland Wheelchair Service