Sunderland Eye Infirmary provides ophthalmology care and treatment in surgical, accident and emergency (A&E) and outpatient services for people living in the Tyne and Wear and Durham area.
The eye infirmary provides a cataract treatment centre with a purpose-built twin theatre suite, providing day case surgery; an inpatient ward and a dedicated children’s ward; and an outpatient ophthalmology services in neighbouring hospitals and community facilities.
Additionally, the Eye Infirmary provides a seven-day ophthalmic accident and emergency (A&E) unit serving the North East. The A&E unit treats approximately 30,000 patients per year, who present with conditions ranging from minor irritations to major ocular trauma. Further outpatient clinics are held at South Tyneside, Durham and Hartlepool.
New emergency phone line for Sunderland Eye Infirmary patients
In response to the COVID-19 pandemic and social distancing rules, patients who have an urgent eye problem and need to attend the Emergency Eye Department at Sunderland Eye Infirmary should now call a new 24/7 emergency number - 0191 5699952 - before arriving at the hospital.
Patients calling the new 24/7 emergency number at Sunderland Eye Infirmary will speak to a specialist who will carry out a telephone consultation and, if necessary, arrange for patients to be seen face-to-face.
This is for the protection of our patients and staff will avoid large numbers of people in our waiting room and reduce the amount of time patients need to spend in the Emergency Eye Department.
Any emergency patients attending Sunderland Eye Infirmary will be asked to call the new 24/7 emergency number on arrival. This is a temporary measure during the COVID-19 pandemic.
Thank you for your co-operation.
Directions and transport
Sunderland Eye Infirmary
Queen Alexandra Road
Tyne and Wear
Main switchboard: 0191 565 6256
A number of buses from Park Lane Interchange also stop outside the infirmary on Queen Alexandra Road. Please check public transport information with Traveline (0870 608 2608) for up-to-date advice on all bus, train and metro services in the area.
We advise that you plan your bus journey using the latest information here: http://jplanner.travelinenortheast.info/
There are dedicated patient and visitor spaces at Sunderland Eye Infirmary. The car park is immediately on entry to the Infirmary's grounds off Queen Alexandra Road with overflow parking available behind the main building.
The hospital is approximately 10 minutes by road from Sunderland station, if travelling by train you will need to get the Northern Line.
Cycle maps for Sunderland can be found at the following link: http://www.gosmarter.co.uk/resources?category%5B0%5D=12&page=1
Non-folding bikes can be taken on any Northern or Grand Central Train to/from Sunderland, subject to space. Folding bikes are treated in the same way as luggage and have no restriction when folded up.
Folding bikes are allowed on the Metro at any time if fully folded.
Non-folding bikes can be taken on the Metro between Gateshead Stadium-South Shields/South Hylton (which includes Park Lane) Monday to Friday 10am-3pm, then after 7pm, and anytime at weekends. Each Metrocar has space for one non-folding bike located near the perch seat. The space is also used by wheelchair users and customers with pushchairs. Those users have priority.
Cycle Racks are located in front of the Outpatients B Main Entrance and are coloured orange.
Using an Older Person's Concession Travel Pass
Older person's concession travel passes are not usually valid before 9.30 am. However, if you have an appointment in the morning and need to travel before 9.30 am, you are able to use earlier buses as long as you show your hospital appointment card or letter to the driver.
Up to 20 minutes - Free
Up to 1 hour - £2.00
Up to 2 hours - £3.00
Up to 4 hours - £4.50
Up to 24 hours - £8.00
Weekly pass - £10.00
Blue badge holders
FREE when you register your details. Do by completing the online blue badge registration form, contacting security at Sunderland Royal Hospital Main Entrance on Kayll Road (B level) or using one of the dedicated telephone facilities situated at all main entrances immediately after parking.
Blue Badge holder registration form
If you use more than one vehicle, please register each vehicle.
How to pay
We have a new ‘pay on exit’ system at Sunderland Royal Hospital, Sunderland Eye Infirmary and at The Children’s Centre on Durham Road, making it much simpler for you to pay for parking at the end of your visit. If you are a regular visitor you may wish to purchase a discounted monthly permit.
The new ‘pay on exit’ kiosks will be situated near to all main entrances on the Sunderland Royal site, as well as at Sunderland Eye Infirmary and The Children’s Centre on Durham Road. Using the latest touch screen technology, you will be given multiple payment options, including the ability to pay by coins and notes, or to pay by card or contactless.
You will be asked to input your registration details. If you input them incorrectly please contact security immediately at Main Reception, Kayll Road.
Parking Charge Notice (PCN)
Cars not parked in an authorised bay or parked without paying the correct tariff or permit will be issued with a PCN. There is a facility to pay your parking fees on exit from the car park.
Car parking is monitoring using the ParkingEye system. It utilises number plate recognition technology to capture the number plates of all vehicles entering and exiting Trust sites. Photographic evidence is then coupled with the timing of the vehicles within the car parks, as well as any payments made using the pay machines or Pay by Phone services, resulting in an accurate picture of car park usage. Parking charges are generated and issued to those motorists parked inappropriately or who are in breach of terms and conditions, such as non-payment.